Who is the TBC Group?

We lead the way toward success via controlled continuous change by helping your business to better understand and apply its resources.

We are a consulting firm specializing in counseling and education of all levels of management in the areas of Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control and Production/Operations Management.

Why should you choose the TBC Group?

We provide services to industries and we have produced demonstrated results across the board.  Our standard of performance is of the highest quality and we practice what we preach.

Your success is our future.

Measured results are the bottom line, and the sooner your business achieves these results with our guidance, the sooner more new opportunities become available to you.

Our expertise exists in many of the functional disciplines; from administration, engineering, through product and customer services activities and  by utilizing such principles and concepts such as total quality management (tqm), material management systems, supplier interface and involvement, people empowerment and continuous controlled change.

Who is the President of the Total Business Consulting Group?

Michael W. Gozzo is President and Founder.

With over 30 years of experience his involvement with manufacturing and production includes cosmetics, food, aerospace, instrumentation, metal cutting and consumer products. He has been on the forefront of implementing such concepts as Bar Coding, Benchmarking, ISO 9000, Just-In-Time, MRP/MRPII, and Supplier Certification.

Michael has an Executive Program Masters Degree from the University of New Haven, as well as a Bachelor of Science in Finance from the University of Connecticut.

Michael is also certified by the American Production and Inventory Control Society (APICS), and has held positions of International Vice President, New England Regional Vice President and Hartford Chapter President. Michael is a member of the American Society for Quality (ASQ), National Association for Purchasing Management (NAPM), Society for Manufacturing Engineers (SME), and International Service Quality Association (ISQA).

He has received training as an ISO Lead Assessor and has been respectively examined.

Michael Gozzo is the co-author of a number books including

• Made In America - The Total Business Concept

• Just-In-Time Purchasing

• Supplier Certification

• Behind Bars: Bar Coding Principles and Applications

• People Empowerment - Success Through Involvement

In addition, he authored the APICS training aid entitled "Cycle Counting." He is also a reviewer of manuscripts and publications provided by Quality Press (an ASQ subsidiary) and a member of the Board of Examiners for the Florida Governor's Sterling Award.

In addition, he has been selected to Who's Who in American Manufacturing.

He is a frequent lecturer for the conferences of professional groups and for AMA and ASTD, and for numerous universities and colleges throughout the United States, Europe and Canada. His presentations cover a broad range of topics from Management to Development of Information Systems Requirements.

He has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Japan, Korea, Mexico, Indonesia, and Taiwan.